Dotgix Technologies (operating via dotgix.com) provides custom software development, digital engineering, and technology consulting services. All project deliverables, codebases, digital assets, and related services are delivered entirely electronically.
We do not manufacture, sell, or distribute physical goods through dotgix.com. Therefore, no physical shipping takes place, and no physical tracking numbers are issued. All references to “shipping” or “delivery” on our website, invoices, or payment gateways strictly refer to the electronic transfer or deployment of digital assets and software solutions.
Because our services are customized, digital deliverables are handed over to the client through secure electronic channels. Depending on the nature of the project, delivery may occur via:
Unlike instant software subscriptions, our custom services are delivered according to the specific timelines, milestones, and project scopes agreed upon in the client’s individual contract or Service Level Agreement (SLA). Final delivery and handover occur once all technical requirements and payment terms for the respective milestone are met.
If you have submitted a payment for a project milestone but have not received the agreed-upon digital deliverables or access to the staging environment, please contact your designated project manager or our support team immediately for resolution.
If you have any questions regarding the delivery of your digital services or project assets, please contact us using the details below: